AI Automation & Intelligent Workflows | AI Automation & Intelligent Workflows
Course Overview – AI Automation & Intelligent Workflows
The AI Automation & Intelligent Workflows certificate program is a 6-week hands-on course designed to help learners build practical, AI-powered automation systems using modern no-code, low-code, and AI agent frameworks.
This course focuses on automating real-world tasks, integrating AI into workflows, and building intelligent systems that can reason, retrieve knowledge, and take actions — skills that are rapidly becoming essential across IT, startups, and digital operations.
What This Certificate Covers
The course introduces automation concepts and gradually layers AI capabilities such as decision-making, agents, and retrieval-based intelligence.
- Workflow automation using visual tools
- AI-powered decision and generation steps
- Task-oriented AI agents
- Document-based question answering systems
- End-to-end automation project development
Industry Relevance
AI automation is increasingly used in support systems, internal tools, SaaS products, and enterprise operations. This course aligns with current industry practices using open-source and production-ready tools.
What You Will Learn
| Area | Learning Outcome |
|---|---|
| Automation Fundamentals | Understand manual vs automated workflows |
| Workflow Tools | Design and run workflows using n8n |
| AI Integration | Embed AI generation and decision steps |
| AI Agents | Create task-driven agents using LangChain concepts |
| RAG Systems | Build document-based question answering pipelines |
| Mini Project | Develop an AI-powered helpdesk automation |
Why Choose AI Automation & Intelligent Workflows?
This course is ideal for learners who want to move beyond basic scripting and build intelligent automation systems that combine workflows, AI reasoning, and real-world data.
Learning Journey
Basic Automation
Manual vs Automated Processes
AI Automation & Intelligent Workflows
Workflow Automation Engineer
AI Tools Developer
Internal Tools / Ops Engineer
Automation Consultant
Skills You Gain
| Skill | Application |
|---|---|
| Workflow Design | Automating multi-step processes |
| AI Integration | Using LLMs for generation and decisions |
| AI Agents | Task-oriented automation systems |
| RAG Pipelines | Knowledge-based question answering |
| System Thinking | Designing reliable automation flows |
Course Curriculum: AI Automation & Intelligent Workflows
This 6-week curriculum is structured to move from core automation concepts to advanced AI-driven workflows and a practical mini project.
Week-Wise Curriculum Breakdown
Week 1 – Introduction to AI Automation
Understand automation concepts and compare manual workflows with automated systems.
| Topic | Tools / Concepts |
|---|---|
| Automation Basics | Manual vs automated workflows |
| Use Cases | Business and tech automation examples |
Week 2 – Workflow Automation with n8n
Learn to design and execute workflows using visual automation tools.
| Topic | Tools / Concepts |
|---|---|
| n8n Basics | Nodes, triggers, actions |
| Workflow Logic | Conditions and execution paths |
Week 3 – AI Inside Workflows
Integrate AI models into workflows for content generation and decision-making.
| Topic | Tools / Concepts |
|---|---|
| AI Generation | Text and response generation |
| AI Decisions | Conditional logic using AI outputs |
Week 4 – Task-Based AI Agents
Build intelligent agents capable of completing tasks autonomously.
| Topic | Tools / Concepts |
|---|---|
| Agent Concepts | Task-based agent design |
| LangChain Foundations | Chains, tools, and agents |
Week 5 – Retrieval-Augmented Generation (RAG)
Implement document-based AI systems for accurate question answering.
| Topic | Tools / Concepts |
|---|---|
| RAG Basics | Retrieval + generation pipelines |
| Document QA | Knowledge-based AI systems |
Week 6 – Mini Project: AI Helpdesk Automation
Build a complete AI-powered helpdesk or FAQ automation system.
| Topic | Tools / Concepts |
|---|---|
| Project Design | End-to-end workflow planning |
| Implementation | AI workflows and automation deployment |
Frequently Asked Questions
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